How to Start With Honesty Home Care

Honesty home care team are always ready to welcome you. So just give us a call, WhatsApp us, or send us an email, and our able team will get in touch with you right away within 72 hours to answer all your questions and provide necessary assistance.

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If you require services on a public holiday, overnight services or live-in services, please call 050 168 0610 so we can discuss prices with you.

    Frequently asked questions

    Does having home care result in a loss of independence?

    No. We believe that independence is being in control of your decisions. Having in-home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall surgery or other conditions. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.

    How can I trust a caregiver in my home?

    Honesty care has chosen a career in compassionate care of those in need. we implement a Screening System that includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for caregivers as most come from word-of-mouth referrals from other happy clients.

    How does honesty home care attract the best caregivers?

    We promise that ‘We will not refer a caregiver into your home that we would not welcome into our own home.’ Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists as they will treat you with as much compassion and dignity as they afford for each caregiver they refer.

    What if we don’t like our caregiver?

    Contact us and we’ll refer another caregiver quickly at no additional referral cost.

    Will we have a choice in selecting the caregiver

    Our Care Pairing Process works with each family to understand what unique skills and personalities are desired in a caregiver. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input. We will then make a referral based on our experience and your input.

    What is the process of finding a caregiver?

    We make the process of finding a caregiver very simple. We have a hiring and placement program as a guide. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 72 hours of that visit, we are usually able to refer a professional caregiver to your home. Our team continuously screens caregivers beyond current demand to give you quick access to the best caregivers in our community.